Responsible Gambling at score8
score8 believes that online betting should remain entertainment — not a source of stress. This page provides guidance, account control tools and support resources to keep your betting experience within healthy limits. Remember: this service is for players aged 21 and above only.
Why Responsible Gambling Matters
We built this platform so players can enjoy slots, live casino and sportsbook comfortably — without losing sight of their personal limits.
Personal Deposit Limits
Set a daily, weekly or monthly deposit limit through your account. This helps you control spending and avoid going over your planned budget.
Temporary Break
If you feel you need a short break, score8 provides an option to suspend your account for a set period. No questions asked — it is entirely your right.
Self-Exclusion
The self-exclusion option lets you close your account for a longer period. Once activated, access to your account will be fully blocked for the duration of that period.
Betting Limits
Beyond deposits, you can also set loss limits and bet limits per session. These controls give you a clear picture of how much you have used in one sitting.
24/7 Customer Support
The score8 customer service team operates around the clock via live chat and email in both Malay and English. We are ready to help whenever you need guidance.
Education and Awareness
score8 provides clear information on how games work, including general concepts such as RTP and volatility, so players can make decisions based on a proper understanding.
For Players Aged 21 and Above Only
All services at score8 — including online slots, live casino, sportsbook and sports betting — are for individuals aged 21 and above only. This is not merely a technical requirement, but a social responsibility we take seriously.
During registration, score8 carries out an identity verification process. Players may be asked to submit a copy of their identity card (MyKad) or other valid document to verify their age before being able to use any deposit or withdrawal services.
⚠️ If you suspect someone underage is using an account, please contact our team via live chat or email immediately. We will take action without delay.
- Age verification is carried out during new account registration
- MyKad or passport is accepted as proof of age
- Accounts suspected of belonging to an underage individual will be suspended immediately
- Parents are advised to use parental control software
Recognise the Early Signs
Gambling becomes a problem when it starts to interfere with daily life — family relationships, personal finances, work or mental health. In most cases, these signs appear gradually. score8 urges players to be honest with themselves.
Responsible gambling means staying in control. You play with money set aside for entertainment, not money meant for household bills or family needs. If you find yourself playing to "recover past losses", this is an important signal that needs attention.
🔴 If you or someone close to you shows any of the signs below, please seek help. Contact the score8 support team via live chat or email at any time.
Signs to watch out for
- Gambling with money that should be used for basic needs
- Borrowing money to continue gambling
- Difficulty stopping even when you intend to
- Lying to family members or friends about gambling habits
- Feeling stressed, anxious or irritable when unable to gamble
- Continuing to play even knowing it will result in a loss
Tips for Gambling Responsibly
Enjoying slots, live casino or sportsbook at score8 is a good experience when done the right way. Here are recommended practices for every player:
- Set a daily or weekly budget before you start playing and stick to it
- Use the deposit limit tool in your score8 account
- Take regular breaks — do not play for hours on end
- Do not gamble when you are angry, stressed or under the influence of alcohol
- Treat the money spent as a cost of entertainment, not an investment
- Alternate with other leisure activities so gambling does not become your only hobby
- Share your gambling activity with someone you trust
- Review your betting and deposit history in your account regularly
💡 Remember — no strategy can guarantee a win. Game outcomes depend on chance alone. Do not chase losses.
How to Use Self-Exclusion on score8
If you decide to stop for a short while or for a longer period, we make the process straightforward. Follow these steps:
Log In to Your Account
Go to the score8 Login page and sign in using your existing username and password.
Open Account Settings
Find the "Settings" or "Responsible Gambling" section in your personal account panel.
Choose Your Exclusion Period
Select either a temporary break (a few days or weeks) or a full self-exclusion for a longer period.
Contact Support
If you need help during this process, the score8 24/7 support team is available via live chat or email.
Once self-exclusion is activated, no promotions, bonuses or marketing communications will be sent to your account for the duration of that period. This decision is final for the chosen timeframe.
Play Smart at score8
Enjoy a wide range of game options — from sportsbook to online slots and live casino — with confidence. score8 provides all the tools you need to stay in control. Register or log in today and set your limits from the start.